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911 Equipment & Emergency Notification Software & Services - EC07-16

For Pricing and Contractor’s contact details, please click here…

Contract No.: EC07-16

Effective Date: July 1, 2016 through June 30, 2018

A variety of 911 related equipment, software and services is available through the HGACBuy Cooperative Purchasing Program. Please contact suppliers below to discuss your needs, and to obtain a price quotation based on the H-GAC contract.

911 Datamaster, Inc

911 Datamaster’s 911 database/software for a combined ALI/LDB/LIS (product name DataBond®)
911 Datamaster’s database/software for database management of ALI/LDB/LIS
911 Datamaster's map display for 9-1-1 call takers (product name SpatialScene®) - 911 Datamaster’s database/software for LVF and/or ECRF (product name DataNexus®)
911 Datamaster’s client software for detecting and adjusting GIS data for 9-1-1 (product name SpatialStation®)
911 Datamaster’s database/software for aggregation and validation of GIS data for 9-1-1. Commonly referred to as a Spatial Information Function (SIF) (product name SpatialCentral®)
911 Datamaster’s services to maintain a ALI/LDB/LIS database
911 Datamaster’s services to analyze, adjust, and maintain GIS data for 9-1-1 purposes.

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Akimeka LLC

Akimeka’s 911AkiMAPSM delivers accurate and useful data, helping our heroes save lives. Our ongoing analysis, with database synchronization and maintenance, increases 9-1-1 system reliability and helps our customers maintain compliance with the evolving industry standards for NG9-1-1. Our GIS map layers, including accurate wireless call routing and address point data, provide useful and valuable data for PSAPs and their emergency responders thus achieving faster response times and saving more lives. Not only do we possess expertise for effective data verification and GIS services, but we can take on the data correction. Our services include:

- 9-1-1 GIS Services
- MSAG Data Services
- Wireless Data Maintenance Services
- 9-1-1 Consulting and PSAP Operational Services
- Database Synchronization
- Training

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SBC Global Services Inc. dba AT&T Global Services

Cassidian-Vesta, Vesta map, Aurora West-Viper, Power 911, Power Map, Power MISCassidian- Vesta, Vesta map, Aurora West- Viper, Power 911, Power Map, Power MIS
Interact/Solacom- Guardian IWS, Guardian NG911 controller, mobile data, CAD
Direct Technology-- ECATS MIS
Voice Products-- recording
Power Associates- UPS, batteries, power strips, power cleaners
Net Motion
Interact CAD
Smart 911-

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CenturyLink

AirBus DS Communications & West Safety Solutions (fmly Intrado): 911 equipment, including fixed/portable PSAP workstation/terminal equipment; related hardwired/wireless telephone equipment; servers, mobile data terminal equipment; controllers, fiber optic cables, et cetera.
AirBus DS Communications, ECaTs & West Safety Solutions Software: 911 records management, management Information Systems, Computer-Assisted Dispatch/Mapping (CAD/CAM), in-vehicle/hand-held mapping systems, Automatic Number/Location ID (ANI/ALI), et cetera
Eaton/National Power: UPS systems SpectraCom: time synchronization equipment

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Colossus, Incorporated dba Interact Public Safety Systems

Software and services provided by Colossus, Inc. dba InterAct Public Safety Systems:
Computer Aided Dispatch/integrated mapping: InterAct CAD, InterAct Maps, InterAct WebCAD
Law Records Management System: InterAct RMS
Mobile Data System, Automated Vehicle Location: InterAct Mobile, InterAct AVL, InfoServer, InfoExchange
Jail Management System: JailTracker
Data Sharing: InterAct InterDEx, SafeTown

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Dictation Sales and Service, Inc. (dba DSS Corporation)

DSS Corporation manufactures the Equature and DI Reliant line of Digital Logging Recorder Systems. The Equature DLR, our flagship product, is capable of active SIPREC, NG9-1-1 Media Capture and NG9-1-1 Event Logging, as well as active VoIP. DSS has participated in every NENA NG9-1-1 industry collaboration event. DSS Takes great pride in its NENA membership and contributions. DSS Corporation’s Chief Technologist has chaired the NENA steering committee and sits on the NG9-1-1 standards development committee. The Equature is capable of TDM, proprietary digital, VoIP Line Signaling activation and captures, D-Channel events as well as customizable data capture and statistical analysis reporting. Fully NG9-1-1 compliant and ready, the Equature can be configured as a stand alone NG9-1-1 Events Logger or act both as the SIPrec media capture and Even Logger in a single chassis. The systems come standard with RAID-1, hotswap power supplies, SQL based redundancies, as well as are SAN/NAS capable utilizing DSS Cluster Capture technologies. The DSS line of DLR’s are known for their web based ease of use User Interface. The ease of use of locating multi-media calls, which include video streaming, screen captures, digital and VoIP metadata along with the standard channel, time and date search data. The DSS line of DLR’s are easily and centrally administered from a policy driven, hierarchical user assignation.

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ErgoFlex Systems, Inc. dba Xybix Systems, Inc

Xybix Ergopower Consoles-Dispatch Center

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Evans Consoles Incorporated

Evans Consoles Incorporated: Console Furniture, TechCenter Design, Inc.
Evans Consoles Incorporated: Console Furniture Installation, Turn Key Solutions (Lighting, Flooring, Ceiling Tiles, Acoustic Wall Panels), Consulting Services, Project Management

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Frontier Communications of America, Inc

Airbus DS Communications & West/Intrado: Fixed/Portable PSAP Workstation/Terminal Equipment; Related Hardwired/Wireless Telephone Equipment; Servers, Mobile Data Terminal Equipment; Controllers; Routers; Cabling.
Airbus DS Communications & West/Intrado: Next Generation 9-1-1 Call Processing, Text 9-1-1; Advanced Call Routing; 9-1-1 Data Management & Analytics; Mapping, Automatic Number/Location ID (ANI/ALI)
Airbus DS Communications & West/Intrado: Professional Services (Field Engineering, Training, etc.); Managed Services; Monitoring & Response; Technical Support; Software Support; Hardware Maintenance

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Hitech Systems, Inc.

Hitech Systems, Inc. offers integrated PSAP workstation equipment, terminal equipment, telephone equipment, mobile data equipment, routers, and servers.
Hitech Systems, Inc. offers a robust line of public safety software that utilizes a variety of operating systems and databases. Hitech's software suite includes computer-assisted dispatch (CAD); computer-assisted mapping (CAM); in-vehicle and mobile, hand held CAD and mapping solutions; records management; and ANI/ALI software.
Hitech's SafetyNet systems are highly configurable and customizable.

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Integrated Computer Systems, Inc

CAD-SJ: CAD Single-jurisdiction Provides Call Takers and/or Dispatchers the capability to quickly enter and dispatch resources for a call for service.
Some of the many features:
o Single jurisdiction - Accommodates agencies, addresses and resources inside of your immediate geographic boundary (city, town or county).
o Multi-mode entry - Can process calls via the keyboard, mouse and/or command line.
o IntelliSense location lookup
o Quick call type helper - Performs a ""contains"" search as you type.
o User-defined response plans - The response rules engine quickly recommends resources based on the following criteria: nature of call, location, structure type, escalation and agency type
o Call notes/remarks - Remarks can be quickly entered via a shorthand conversion dictionary. Remarks can be hidden from other agencies (HIPAA, TLETS, etc.)
o TLETS/NCIC - Queries can be quickly processed without leaving CAD (optional software).
o Hot call: One click escalates the call to the highest priority. Dispatch and mobile resources are immediately alerted.
o Immediate history retrieval: previous calls at this location, resident's involvement, vehicles, phone numbers
o Location information - Premise and structure, emergency response plans, alerts, cautions, warrants, alarm permits, chemicals, materials
o Duplicates - Notification if calls of a similar nature have been previously reported within a radius of this call.
o Relate - Can relate/link multiple calls together.
o Attachments - Quickly attach files to the call: Images, video, documents and audio recordings.
o Quick search - A myriad of documents can be quickly searched and retrieved.
o Protocol attachments - Documents can be linked to specific call types and displayed.
o Messaging - System-wide messaging keeps all resources informed.
o Mapping - The basic map display includes panning, zooming and call plotting.
o Scheduling - Can enter calls for a future date/time.
o Unit status - Can change any unit's status, district, location, etc.
Usage Note: Call taker licenses do not permit dispatching/assigning resources to a call. Prerequisite: Map files must be supplied in an ICS approved format (ESRI, OSM, etc.).

CAD-CAL: Provides the Call Taker the capabilities to quickly enter and assign a call for service to any dispatcher.
Some of the many features:
o Multi-mode entry: Can process calls via the keyboard, mouse and/or command line.
o IntelliSense location lookup
o Quick call type helper: Performs a ""contains"" search as you type.
o Call notes/remarks: Remarks can be quickly entered via a shorthand conversion dictionary. Remarks can be hidden from other agencies (HIPAA, TLETS, etc.)
o TLETS/NCIC - Queries can be quickly processed without leaving CAD (optional software).
o Hot call: One click escalates the call to the highest priority. Dispatch and mobile resources are immediately alerted.
o Immediate history retrieval includes previous calls at this location, resident's involvement, vehicles, and phone numbers
o Location information: Premise and structure, emergency response plans, alerts, cautions, warrants, alarm permits, chemicals, materials
o Reduces duplicates with notification if calls of a similar nature have been previously reported within a radius of current call.
o Relate: Cane relate/link multiple calls together.
o Attachments: Quickly attach files to the call: Images, video, documents and audio recordings.
o Quick search: A myriad of documents can be quickly searched and retrieved.
o Protocol attachments - Documents can be linked to specific call types and displayed.
o Messaging: System-wide messaging keeps all resources informed.
o Mapping: The basic map display includes panning, zooming and call plotting.
o Scheduling: Can enter calls for a future date/time.
o Unit status: Can change any unit's status, district, location,
Usage Note: Call taker licenses do not permit dispatching/assigning resources to a call.
Prerequisite: Map files must be supplied in an ICS approved format (ESRI, OSM, etc.).
CAD-MAINT: CAD and GEO Maintenance
Allows for the setup, test and maintenance of GEO files, running orders, units, and other tables, for the efficient use of CAD.

AS-911: E911 Application Server
Delivers ANI/ALI and latitude/longitude data from 911 provider's equipment to CAD workstations when the user answers the phone.
License Note: A client license (CAD-911-E) is required for each call taker that wishes to process 911 calls. This client software plots the caller's location on the map. This requires GEO verification of the caller's address and/or reverse GEO coding form the caller's latitude/longitude. GEO coding from the caller's latitude/longitude requires the licensing of CAD-MAP for each client workstation. Cabling Note: Customer is to supply one RS232 cable. 911 provider's equipment and the ICS 911 application server should be within 50 feet of each other in order to not have data loss over the serial cable.
CAD-911: When a CAD call taker answers a 911 call, the AS-911 application server sends GEO verified ANI/ALI information to the appropriate CAD call taker position and plots the caller's location on the map. This requires GEO verification of the caller's address and/or reverse GEO coding from the caller's latitude/longitude. GEO coding from the caller's latitude/longitude requires the licensing of CAD-MAP for each client workstation.
Licensing Note: One license is required for each CAD workstation that wishes to receive 911 ANI/ALI data.
Prerequisite: AS-911 application server
AS-NCIC: The NCIC/TLETS application server processes TLETS and NCIC queries from CAD, Law Records and Mobile devices. Alert words and message priorities are determined by sentence/word matching algorithms. ""Hits"" are automatically forwarded to all field units assigned to the call and dispatchers.
Certification: This software and all ICS personnel have been certified by Texas DPS and the CJIS Security committee. All TLETS/NCIC data is encrypted using a symmetrical encryption algorithm (AES-256).
Prerequisite: Texas DPS needs to issue your agency a batch submit mnemonic. ICS sends/receives all requests to/from this one address. DPS may require an updated network diagram.
CAD-NCIC: CAD NCIC Client
Routes NCIC/TLETS queries to/from the AS-NCIC server to the requesting CAD workstation. Alert words and message priorities are determined by sentence/word matching algorithms. "Hits" are automatically forwarded to all field units assigned to the call and dispatchers.

Certification: This software and all ICS personnel have been certified by Texas DPS and the CJIS
Security committee. All TLETS/NCIC data is encrypted using a symmetrical encryption algorithm (AES-256).
Software Prerequisite: AS-NCIC application server and one CAD NCIC license per CAD workstation
SYS-MAN-CON: System Management Console
Provides for the maintenance of CAD, Law, GEO, code tables, and security groups
CAD-STAT-WEB: CAD Web/Smart Phone/Tablet Status Monitor
Web-based status monitor for the display of resources and calls.
Prerequisite: Microsoft IIS server, License Note: This allows 5 concurrent users to utilize the product.
License Note:
GIS-ENGINE: ICS GIS Engine Runtime License.
Provides off-line GIS spatial capabilities for the following ICS mapping products:
o CAD-MAP-I
o CAD-MAP-S
o LAW-CRIME-I
o LAW-CRIME-S
o ICS-GIS-ROUTING CAD-STAT-STD: CAD Standard Status Monitor Enables call takers and dispatchers to customize the presentation of call and resource information in any fashion they desire (much like Legos):
o Busy units: Mobile device status, GPS status, stacked calls, primary unit, location, call type, activity, elapsed time, status, officer's name, GPS status, etc.
o Available units: District assignment, mobile device status and activity
o Pending calls: Nature of call, priority, time received, location, agencies responding o Stacked calls: Time assigned, priority, nature of call, unit assigned (a unit can have calls added to their queue and will be automatically assigned the next call from their stack/queue.
o Personnel: Unit, rank, name, badge, vehicle ID, start of shift and agency Functionality - Users can perform these operations by right clicking on a unit or call:
o Send a unit a message
o Assign stacked calls to other units
o Display details about a call or unit
o Load the call into the dispatch form.
Prerequisite licenses: One CAD-SJ or CAD-MJ per CAD workstation.
Limitations: Drag and drop dispatching is not enabled.

 

AS-MDC: The mobile message application server receives/delivers messages to/from mobile devices and CAD workstations.
Some of the types of information being processed are:
o Call: call type, location, reporting party, primary unit, disposition, events, remarks, call history, resident's history, racial profiling
o Stacked Call: Automatically assign the next cal in the unit's queue.
o Premise: Alerts (add new, verify/change an existing), gate codes (add/modify) , contacts (add/modify)
o Unit: Status, GPS location, district, personnel in vehicle, officer safety timer, officer help requests, unit inventory, vehicle inspection results
o Messages: To/from any user, unit, workstation, pager or printer on the public safety WAN/LAN.
o TLETS/NCIC: Submits new queries and delivers returns back to the requesting user. Dispatchers are cc'd on all hits run by field units and field units are cc'd on hits run by dispatch.
o Replaying a unit's route based on historic GPS data.
o Storing and retrieving a user's personal preferences (font, size, colors, etc.)
This high-traffic server can be scaled as your organization grows. Multiple servers can segment and provide redundancy to your fleet of mobile devices.
Security Note: Data is encrypted using AES-256 cryptology, which is approved by the CJIS Security Policy version 5.X.
MDC: Mobile Data Client ICS provides extremely feature rich software to enable officers in the field to perform all call for service related functions.
o Fully integrated with CAD, Premise, and Law Records
o Quickly displays the following information:
* Call information: Location, nature, reporting party and their contact methods, call notes
* Call history
* Resident's involvements
* Alerts
* Chemicals and materials stored on premise
* Premise, structure, contacts, notes, routing notes, previous residents/businesses
* Alarm permit and status information
* Hydrants and their status/capabilities for service
* Text-to-Speech: Converts NCIC returns (with ""hit"" words), call locations, remarks, call history and alerts to voice.
o Allows field units to perform over 40 functions. These are the most popular:
* Change status (en-route, arrive, transport, clear).
* Status can be changed automatically via distance calculations to/from call location (GPS option required)
* Submit/receive NCIC queries (""Hits"" are automatically distributed to all responders and dispatch)
* Verify and update alerts, premise, structure, contacts, reporting party and contact methods, call location and call type
* Put unit in/out of service with appropriate personnel (also, exchange personnel at any time)
* Change actual call type
* Enter/change (only yours) call notes
* Reporting party, name, address and methods of contact
* Enter officer initiated calls and activities (lunch, court, etc.)
* ""Quick Search"" for documents, images and sound files
License Note: One license is required for each mobile device.
Prerequisite: One AS-MDC application server.
Mapping/Navigation Options:
o Basic (MDC-MAP-B) asn advanced mapping (MDC-MAP-A)
o Driving directions sent with call information (MDC-DRV)
o Provides turn-by-turn navigation (MDC-NAV)
MDC-NCIC: Mobile NCIC/TLETS
Allows field units to process NCIC/TLETS requests. Returns are parsed for officer safety verbiage and when encountered, user-friendly words are injected and replayed to the officer.
""Hits"" are automatically relayed to all responding units and dispatch.
Returns and ""Hits"" are converted from text to speech to minimize visual distractions.
Prerequisite: AS-NCIC

 

LAW: Comprehensive Law Records Management System (1 user/workstation)
Besides being UCR and IBR compliant this system includes the following modules/functionality:
o Incident/Offense reports
* Automatic IBR rule verification and remedy assistance
* Electronic Incident Based Reporting submittal
* UCR Summary-based reporting
* Eliminates duplicate data entry by importing data from the call for service, arrest, book-in, field intelligence, NCIC, master name/property/vehicle/location
* Property (stolen, recovered, evidentiary)
* Vehicle (stolen, recovered, impound)
o Arrest reports
o Agency-defined narrative templates are auto-populated from imported data.
o Tracks criminal history activity for non-custody bookings.
o Provides a list of all information linked to an arrest and tracks the recipient and organization of the disseminated information.
o Pre-formatted summary and statistical reports
o Produces flexible user-numbered line-ups
Platforms Supported and Licensing:
1) Locally installed on a workstation and licensed by workstation
2) Web/Browser Based: Installed on a Microsoft IIS server and licensed by the number of concurrent users
LAW-CASE-I: Case Management
Investigating and filing cases on a timely basis is paramount. The longer an investigator takes to follow up on a crime, the less likely he/she is to find witnesses and evidence. Our LRMS allows the investigator to start working a case immediately upon the incident being reported by the citizen.
Case management tracks law incidents from the initial incident to the completed investigation. Users assign law incidents to detectives, add details based on agency-defined offense codes, and notify specific individuals when cases are assigned. The system assists with heavy caseloads by providing a numerical solvability tool based on agency-defined criteria and scoring. During an investigation, detectives can keep unlimited case notes that are separate from the law incident, as well as record all activity associated with the case. The system retains a history of changes in status for each case being investigated and produces a list of cases that are pending or past due. Users create associations between persons, vehicles, and property items related to a field interview. For field interviews, contact names, property and vehicles are part of the master files.
License Notes: This product should be purchased for the 1st workstation/user and the LAW-CASE-S should be purchased for each subsequent license.
Platforms Supported and Licensing:
1) Locally installed on a workstation and licensed by workstation
2) Web/Browser Based: Installed on a Microsoft IIS server and licensed by the number of concurrent users
LAW-CASE-S: Case Management
License Notes: This product should be purchased for each subsequent license and LAW-CASE-I should be purchased for the 1st workstation/user.
LAW-FI-I: Field Intelligence/BOLO
A critical part of quality investigative work is the gathering and processing of information from multiple sources. This tool captures information on individuals, locations, vehicles and property. In addition, narratives, video, sound bites, photos and special events can be included and are searchable.
LAW-FI-S: Field Intelligence/BOLO
Each additional user

LAW-JAIL-I: This is an extremely flexible and easy-to-use book-in and jail management system. Whether the department does not have any cells or runs a county prison, this easy-to-use system allows the officer/jailer to quickly process an inmate. To eliminate duplication of effort, data can be imported from the call, arrest, incident and/or bookin data.
This comprehensive module captures the following information:
* Book-in and release information
* Agency to bill, bonds
* Inmate's property
* Property issued
* Medications/treatments/medical history/diet
* Contacts
* Detainers
* Accounting log
* Administrative action
* Phone calls
* Visitors
* Photos/video/sound bites
* Events
* and much more
License Notes: This product should be purchased for the 1st workstation/user and the LAW-JAIL-S should be purchased for each subsequent license.

LAW-JAIL-S: Jail Book-in and Management
License Notes: LAW-JAIL-I should be purchased for the 1st workstation/user and this product should be purchased for each subsequent license.
LAW-MENT: Live Scan Capture License
This interface allows the ICS Book-in software to communicate with the Mentalix system to transmit finger print and master name data to the FBI.
Prerequisite: Mentalix hardware and software
Mentalix provides complete identity management solutions which support maximum re-use of your fingerprint or palm print data. Their FBI-certified products enable multiple methods of capturing and utilizing fingerprints -- including live scanning, card scanning, card printing, mobile ID, and fingerprint-based identity checks.
LAW-MUG-I: Law Records Mugshot Photo Capture
Allows specific cameras to be controlled through the software. Photos can be cropped/resized/ repositioned and attached to a master name record. Images from other cameras can be attached as well.
The following cameras are pre-tested to function with this software:

Canon Powershot SX160 IS (tested)
Canon Powershot SX510 HS
Canon Powershot SX170 IS
Canon Powershot A1400
Canon Powershot SX500 IS
Canon Powershot A4000 IS
Canon Powershot A810
Canon Powershot SX40 HS
Canon Powershot A2200
Canon Powershot SX150 IS
Canon Powershot A800
Canon Powershot A495
Canon Powershot SX130 IS
Canon Powershot SX210 IS
Canon Powershot A480
Canon Powershot SX200 IS
Camera options:
o Purchase an A/C power source with a DC coupler
o Purchase a small SD card
o IDPhotoCapture, inPhoto ID PS software
* inPhoto ID PS remotely controls your Canon PowerShot camera and captures snapshots to your PC
* Fully automatic face detection
* Automatic crop based on detected face area and crop settings
License Notes: This product should be purchased for the 1st workstation and LAW-MUG-S should be purchased for each subsequent license.

LAW-MUG-S: Law Records Mugshot Photo Capture Allows specific cameras to be controlled through the software. Photos can be cropped/resized/repositioned and attached to a master name record. Image files from other cameras can be attached as well.
License Notes: LAW-MUG-I should be purchased for the 1st workstation and this product should be purchased for each subsequent license.
LAW-PROP-I: Property Room Management
Some of the many features and functions provided:
o Manage items stored as evidence
o Track changes in location within the property room
o Maintains accurate status (received, sent to lab, sent to court, inventoried, destroyed, etc.)
o Custody
o Evidence is automatically linked to owner, property, and vehicle information
o Tracks the movement of items between locations (e.g., crime lab, courtroom, etc.)
o Audit log records all transactions related to a property item
o Pre-formatted evidence management reports, including cycle counts
o Narratives
o Attachments (photos, video, documents, etc.)
o Automatically links to the incident
o Print property tags
Optional Capabilities:
o Hand-held bar code property management (LAW-PROPW)
o Hand-held RFID property management (LAW-PROP-RFID)

LAW-PROP-S: Property Room Management
License Notes: LAW-PROP-I should be purchased for the 1st workstation and this product should be purchased for each subsequent license.
BRZ-CIT-I: Brazos Citation Importer, Initial license
Brazos delivers citation data to the agency's LAN and ICS verifies and imports citation data.
Prerequisite: MS IIS Server and Brazos software
BRZ-CIT-S: Brazos Citation Importer
License Notes: BRZ-CIT-S should be purchased for the 1st workstation/user and this product should be purchased for each subsequent license.

ED-CAD: Computer Aided Dispatch Provides Call Takers and/or Dispatchers the capability to quickly enter and dispatch resources for a call for service.
Some of the many features:
o Quickly processes calls from any facility, landmark and/or mile-marker, on and off campus.
o IntelliSense location lookup
o Quick call type helper - Performs a ""contains"" search as you type.
o User-defined response plans - The response rules engine quickly recommends resources based on the following criteria: nature of call, location, structure type, escalation, agency type, and unit availability
o Call notes/remarks - Remarks can be quickly entered via a shorthand conversion dictionary. Remarks can be hidden from other agencies (HIPAA, TLETS, etc.)
o TLETS/NCIC - Queries can be quickly processed without leaving CAD (optional software).
o Hot call: One click escalates the call to the highest priority. Dispatch and mobile resources are immediately alerted.
o Immediate history retrieval: previous calls at this location, resident's involvement, vehicles, phone numbers
o Location information - Premise and structure, emergency response plans, alerts, cautions, warrants, alarm permits, chemicals, materials
o Duplicates - Notification if calls of a similar nature have been previously reported within a radius of this call.
o Relate - Can relate/link multiple calls together.
o Attachments - Quickly attach files to the call: Images, video, documents and audio recordings.
o Quick search - A myriad of documents can be quickly searched and retrieved.
o Protocol attachments - Documents can be linked to specific call types and displayed.
o Messaging - System-wide messaging keeps all resources informed.
o Mapping - The basic map display includes panning, zooming and call plotting.
o Scheduling - Can enter calls for a future date/time.
o Multi-mode entry - Can process calls via the keyboard, mouse and/or command line.
o Unit status - Can change any unit's status, district, location, etc.
Prerequisite: Map files must be supplied in an ICS approved format (ESRI, OSM, etc.)

ED-CRIME-STATS: This module collects Clery mandatory and non-Clery reportable offenses. This provides your campus with a data collection system that meets the current Clery requirements and any new legislation, without software modifications or re-training.
This robust module collects, classifies and reports the following types of Clery crimes:
o On-Campus Crime Statistics
o Off-Campus Crime Statistics
o On-Campus Arrests and Judicial Referrals
o Off-Campus Arrests and Judicial Referrals
o On-Campus Hate Crimes
o Off-Campus Hate Crimes
o Daily Crime Log
Prerequisite: ED-LAW captures all necessary information for recording, investigating and prosecuting any type of offense.
Crime Analysis Option:
Allows a user to plot calls for service, incidents, citations for any time period and geographic location.
The source record can be retrieved by merely clicking on the incident specific icon.
Since this product is GIS-centric the following capabilities are provided:
o Pan, zoom
o Turn layers (districts, cities, schools, premise types, railroads, alleys, trailer parks, apartments, businesses, etc.) on and off
o One click to see street-side, bird's-eye, satellite or aerial viewso
One click to display premise, parcel, alert, landmark, chemical and material storage information
o Draw shapes
o Calculate radius and/or straight line distance
o Overlay weather radar
o Draw a plume calculated from ALOHA (Office of Emergency Management, EPA and the Emergency Response Division NOAA)
o Display the location of field units at the time of an incident (if GPS is activated)

ED-FIRE: The Fire Log and Annual Fire Statistics Reporting module meets the Department of Education HEA fire safety regulations.
o University specific fire incident reporting module
o Web-based allows for the capturing and reporting of Fire Log and Fire Statistics information from anywhere on or off campus
o Meets Clery notification timeframe
o Reports can be created in PDF format for quick posting/distribution
* Daily Fire Log
* Statistics and Related Information Regarding Fires in Residential Facilities
* Fire Safety Systems in Residential Facilities
ED-LAW: Comprehensive Law Records Management System designed for on or off campus incidents (one user/workstation)
Besides being UCR and IBR compliant this system includes the following modules/functionality:
o Incident/Offense reports
* Automatic IBR rule verification and remedy assistance
* Electronic Incident Based Reporting submittal
* UCR Summary-based reporting
* Eliminates duplicate data entry by importing data from the call for service, arrest, book-in, field intelligence, NCIC, master name/property/vehicle/location
* Property (stolen, recovered, evidentiary)
* Vehicle (stolen, recovered, impound)
o Arrest reports
o Agency-defined narrative templates are auto-populated from imported data.
o Tracks criminal history activity for non-custody bookings.
o Provides a list of all information linked to an arrest and tracks the recipient and organization of the disseminated information.
o Pre-formatted summary and statistical reports
o Produces flexible user-numbered line-ups
Platforms Supported and Licensing:
1) Locally installed on a workstation and licensed by workstation
2) Web/Browser Based: Installed on a Microsoft IIS server and licensed by number of users

ED-MDC: Mobile Data Client
ICS provides extremely feature rich software to enable officers anywhere on or off campus to perform all call for service related functions.
o Fully integrated with CAD, Premise, and Law Records
o Quickly displays the following information:
* Call information: Location, nature, reporting party and their contact methods, call notes
* Call history
* Resident's involvements
* Alerts
* Chemicals and materials stored on premise
* Premise, structure, contacts, notes, routing notes, previous residents/businesses
* Alarm permit and status information
* Hydrants and their status/capabilities for service
* Text-to-Speech: Converts NCIC returns (with ""hit"" words), call locations, remarks, call history and alerts to voice.
o Allows field units to perform over 40 functions. These are the most popular:
* Change status (en-route, arrive, transport, clear).
* Status can be changed automatically via distance calculations to/from call location (GPS option required)
* Submit/receive NCIC queries (""Hits"" are automatically distributed to all responders and dispatch)
* Verify and update alerts, premise, structure, contacts, reporting party and contact methods, call location and call type
* Put unit in/out of service with appropriate personnel (also, exchange personnel at any time)
* Change actual call type
* Enter/change (only yours) call notes

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Intrado Systems

A: Intrado Systems Corp.:
IWS Hardware: includes IWS Workstations, IWS Portable Workstations, Servers and associated peripherals.
A9-1-1 Connect: purpose built appliance dedicated to providing public safety with exceptional call handling features and voice/data handling capabilities in the Next Gen 9-1-1 world.B: Intrado Systems Corp: Next Generation 9-1-1 compliant solutions including, Intrado VIPER i3 compliant Voice over IP for Emergency Response
Power 911: i3 compliant Next Generation emergency response client software including support for text, media and videoIP
Phone with ALI Display
Power MIS: Management information system
ECaTS+: Advanced analytics and business intelligence
Power OPS: Visualization wallboard solution
Power LVR: Analog and IP-based long term recording
Professional Services
Network Engineering Services
Public Safety Consulting
MapFlex 9-1-1: Emergency Management Mapping Application for NG9-1-1 call handling and dispatch
MapFlex GSE: Collaborative web-based mapping application for universal operations

ALI Management Services: ALI data management services
EGDMS: Enterprise geospatial data management system for assimilating multi-entity GIS Data for NG9-1-1
MapSAG: 9-1-1 GIS Data Management System
TXT29-1-1 Services: Text messaging for public safety environments
SimpleCell: A toolset for generating wireless sector and tower GIS data from wireless carrier routing sheets
911 MapBook: Fast, repeatable creation of Map Books from GIS
GPS Collector: Real-time GIS data collection application
GIS Data Services:
Intrado offers the following GIS Data Services specific to 9-1-1 and tailored to your specific needs:
- NENA i3 compliant GIS data preparedness
- MSAG and ALI synchronization for GIS
- GIS-based MSAG development
- Map cache creation
- New data development (in-field or in-office)
- On-going data maintenance
- Data validation and quality assurance
- Geocoding/location intelligence
- Professional consultation, workflow analysis and training
ePrinter: Electronic management of 9-1-1 call detail records
Intrado Sentry: Sentry is a proactive real-time PSAP equipment monitoring and maintenance system.
Intrado Systems Corp: Professional and training services rates (daily and/or hourly)

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Modular Communication Systems (ModUcom)

All ModUcom products listed on EC07-16 Forms D & E are specifically for state of the art E911/NG911 & Radio Dispatch Systems. Included are fixed/portable PSAP workstation/terminal equipment/software; related hard-wired/wireless telephone equipment/software interfaces; two way radio interfaces; system administrative server; integrated mapping module interface; ANI/ALI Interface, and accessories required for the E911/NG911 Dispatch System. Please see attached ModUcom System Description and Integrated Brochure for more details.

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Motorola Solutions, Inc

Workstations, Servers, Monitors, Media Gateways, CPE equipment, ANI/ALI equipment, NTP Master clock, Headsets and associated peripherals, Switches, Routers, ISDN PRI equipment.
ECW CallStation Software, DispatchStation Software, Administration Software, DecisionStation Software, Custom RMS and Mobile Interfaces, Instant Recall Software, SIPWORKS software.
UPS and Power distribution, Racks, Cabinets, Computer Peripheral equipment, All integration services, installation, project management, custom interface services training and maintenance/warranty options.

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Purvis Systems Incorporated

PURVIS Systems Incorporated Fire Station Alerting System

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Russ Bassett Corporation

Russ Bassett is a leading designer and manufacturer of technical console furniture for 9-1-1 Communications Centers and other 24/7 mission critical environments. We offer turn key solutions including all associated accessories, design, project management and installation services.

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Ryan Public Safety Solutions

VESTA 9-1-1 Next Generation 9-1-1 Call Handling Solution and VESTA Analytics MIS Reporting System from Airbus DS Communications Integrated Communications IC6911S Database Modem
iNetCAD, a next generation, multi-agency, Computer Aided Dispatch system from iNet Public Safety
VESTA 9-1-1 Locate Mapping application for 9-1-1 dispatching from Airbus DS Commununications
Netclock Time Server Package Model 9483 from Spectracom; Leibert GXT3 Battery Backup Unit from Emerson Network Power

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Solacom Technologies, Inc.

Solacom Technologies, Inc: Emergency Services Platform (""ESP""); broad category, includes:
* Guardian Next Generation ANI/ALI Controller (""Guardian"")
* Emergency Services Routing Proxy with Legacy Network Gateway (ESRP/LNG)
* Emergency Gateway (""EG"")
* Fault Tolerant Application Servers
* Guardian Intelligent Workstation (call taker workstation)
* Guardian Mobile (portable call taker workstation)
* Commercial Off The Shelf (COTS) ancillaries required to provide the full solution
Solacom Technologies, Inc: Emergency Services Platform (""ESP""); broad category, includes:
* Emergency Services Routing Proxy and Legacy Network Gateway Application Software (per port)
* Policy Routing Function Application (PRF) Software (per port)
* Legacy Location Information Server (""LLIS"") Application Software (per port)
* Guardian ANI/ALI Controller Application Software
* Guardian Operator Position License and Software
* Guardian Mapping/Call Handling Position License and Software
* SMS Text-to-911 and Outbound SMS Text-from-911
* 3rd Party Vendor Software, for example: Microsoft Windows for Guardian Positions
Solacom Technologies, Inc: Emergency Services Platform (""ESP""); broad category, includes:
* Installation Services
* Training Services
* Remote Technical Support
* Active Remote Monitoring and Response
* System Staging
* Warranty Services

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Southern Software, Inc

Southern Software, Inc.: CAD, Mapping Display System, Wireless Messaging, CAD Interface for NCIC, PSAware, Mobile Data Information System (MDIS), MDIS Interface for NCIC, AVL

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Spok, Inc

Spok, Inc. NG911, Selective Router, NG911 Call Center Equipment, 911 CALL Center Equipment, Call Taking Consoles, Mobile Call Taking Consoles, Servers, Workstations, IP PBX, Teephone Equipment, Call Recorders, Pagers, Paging Systems, Cellular Devices, Alarm Management Systems, etc.

Spok, Inc NG 911 Call Center Software, 911 Call Center Software, Call Center Operator Console Software, Command Center Software, Campus 911, MLTS, Enhanced 911 Software, Automatic Number/Location ID (ANI/ALI) Software, Database Management Software, Call Recording, Mapping, Crirical Alerting Softare,

Spok, Inc. Emergency Notification, Critical Alerting, School Safety, Secure Messaging, Mobile Communication, Paging, Paging, Systems, etc.

Spok, Inc. Miscellaneous Equipment

Spok, Inc. Conferencing, Speech Recognition, Call Accounting, MLTS, On Call Scheduling, Web Based Directory, Alarm Noftification, Middleware, Consulting Services etc.

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TeleCommunication Systems

We have included the necessary common off-the-shelf equipment sold for our X-Solution call handling solution. We are offering the following X-Solution call handling software to HGACBuy members:
1. xSwitch – 100% digital soft-switch with built in ACD.
2. xT911 – NG9-1-1 call taker application.
3. xTrakker - Mapped-ALI solution built on Esri.
4. xMIS - Reporting.
5. xTPhone - may be deployed as a stand-alone or backup SIP phone to the xT911 workstation.
6. xBannerBoard - Web-based dashboard display of PSAP call handling statistics.
7. xAdmin - Administrative workstation used by PSAP supervisors and administrators.
We are offering our Intrepid9-1-1 hosted call routing solution to be deployed on a NENA i3 ESInet.
In addition, we will provide project management, equipment staging, installation, system cutover support, training, and as-built documentation services for the TCS solutions proposed.

For every project, we assign a project manager to serve as a single point of contact.

For every project, we will assign TCS-trained and -certified technicians responsible for installation, system testing/certification, and system support and maintenance.

Our trainers have significant experience in providing hands-on learning courses to enable our customers to gain the knowledge to successfully use our software. Courses are typically provided at a customer’s facility but are also offered at TCS facilities. We provide software user manuals for both call takers and administrators that have attended the required courses.

We provide extensive system documentation, including as-built diagrams, for each project.

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Western States Communications, Inc.

AIRBUS DS COMMUNICATIONS-Vesta Pallas, Vesta 4x, Sentinel Patriot, Sentinel CM AIRBUS DS COMMUNICATIONS-Orin Mapstar, Orion VELA, Aurora MIS, Aries CAD, VESTA Analytics, VESTA Locate

Sales- Airbus DS Comm Managed Servicces and Extended Softeare Support, Training SpectraCom-Time Sync, National Power-Uninterruppted Power Supplies by Eaton and Ferrups

Services-9-1-1 Maintenance-Airbus, West Safety, CallWorks, TCS MicroDataa UPS Maintenance-Powerware, Ferrups, TrippLite ALI ROUTER MAINTENANCE- 1800 and 1900 Series routers TLETs MAINTENACE-CJIS Approved Hard Installations-Writing, cable management, posotion plaement, rack installation, netclock placemnt and installation, etc.

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Westnet, Inc

Westnet, Inc. First-In Fire Station Alerting and Fire Station Control Systems, Dorm Remotes, Turnout Timers, Fire Staton Printing, Auto EnRoute
Westnet, Inc. First-In Fire Station Alerting and Fire Station Control Systems, Automatic Voice Dispatching and Voice Alerts, Aircraft Emergency Notification Systems, Communicatons Gateway CAD Interfaces, Incident Mapping, Fire Station Printing, Dispatch Notification Mobile App, Mass Notification
Westnet Inc. SMS & Email Dispatch Systems
Westnet, Inc. ARFF Aircraft Emergency & Crash Phone Notification Systems

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WestTel

WestTel NG9-1-1 Call Handling Solution
*Fully Redundant ftServer (Stratus)
* IP Phones (Polycom)
*ALI Modems (AdTran or as specified by LEC)
*Media Gateways (AudioCodes)
*UPS (APC)

WestTel NG9-1-1 Call Handling Solution (Linux Based)
* PSAP Software Toolkit (WestTel)
*PSAP Position Software Toolkit (WestTel)
* Reporting & Metrics System (WestTel) WestTel Authority CAD & Dispatch Mapping> Authority CAD (WestTel, Civica-CMI)
* Authority CAD with Dispatch Mapping (WestTel, Civica-CMI)
*Authority CAD - RMS (WestTel, Civica-CMI)

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Zoll Data Systems Inc

ZOLL Data Systems, Inc: "Road Safety" Emergency Vehicle Driver Safety Systems
ZOLL Data Systems, Inc: - Multiplie Software Offerings Including: RescueNet Dispatch, CommCAD, MDT Navigation, Vehicle Tracking, ePCR, Billing, Fire Records Management, Crew Scheduling, Community Paramedicine, and "Road Safety" Emergency Vehicle Driver Safety Systems
ZOLL Data Systems, Inc: - Multiplie Software Offerings Including: RescueNet Dispatch & CommCAD - Integrated Advanced Paging Solutions, MDT Navigation & Vehicle Tracking - On Screen Emergent Alert Notifications, mobile device & web-based emergency response visibility, ePCR & Fire Records - Integrated Notifications from CAD, Insight Analytics - Operational & Clinical web-based Analytical Dashboards
ZOLL Data Systems, Inc: Professional Services - EMS Compliance Consulting, Accounts Recivable EMS Billing Consulting, IT Onsite Assistance, Onsite Software Training, Software Implementation, Software Administration, and Emergency Vehicle Driver Safety Training

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