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All Hazards Preparedness, Planning, Consulting & Recovery Services - HP10-17

Contract No.: HP10-17

Effective Date: November 01, 2017 thru July 31, 2020

Mission Critical Partners, Inc.

Services Included:

Next Generation 911 (NG911) networks

These services help agencies evolve their emergency communications system to NG911 and include:
-  NENA i3 functional elements design and implementation
-  Public safety master planning
-  State and national policy development
-  911 and NG911 funding audit and analysis
-  Concept of Operations (ConOps) and feasibility studies
-  NG911 network design and implementation
-  Text-to-911 implementation
-  Policy routing rule analysis
-  NG911 GIS system design and implementation
-  GIS/ALI/MSAG data management and standard operating procedure (SOP) development
-  Request for Proposal/bid development, selection support and implementation management (CPE, ESInet, i3 core functions)
-  911 system convergence and integration
-  Continuity of Operations (COOP) planning
-  Wireless location accuracy testing
-  Project management support
- 911 systems test plan development and execution

Mission critical lifecycle maintenance and support services

These services support mission critical IT infrastructure, networks, hardware, equipment and related systems and technology that maximize the life, reliability and performance of IT systems. These cost-effective solutions include, but are not limited to:
- IP network and security assessments
- Dynamic network mapping
- Inventory and asset management
- IP/IT network management and monitoring (remote and local)
- Security management
- IT desktop support
-  IT/IP network maintenance and support
- Spares management
- Vendor contract review and vendor contract management
- Vendor maintenance contract negotiations
- Cyber security assessments
- Equipment maintenance and support services
- Project management support

Information Technology procurement and implementation services

These services help agencies realize greater value and operationalize new technology faster by providing RFP development, selection support and implementation management including, but not limited to, the following mission critical technology and applications:
- Computer Aided Dispatch (CAD)
- Records Management Systems (RMS)
- Mobile Data Systems (MDS)
- Automatic Vehicle Locater (AVL)
- Customer Premise Equipment (CPE)
- Automatic License Plate Reader (ALPR) systems
- Logging and recorders
- Body worn cameras
- Geographic Information Systems (GIS)
- Project management support
- Procurement, implementation support, acceptance testing

Public Safety Answering Point (PSAP) and Emergency Operations Center (EOC) planning, design and operations support

MCP provides planning, design and consulting services to help organizations enhance their capabilities and evolve their operations and facilities, including: 
- Facility design, planning, programming and construction services
- Technology integration
- Low voltage cabling
- Grounding requirements
- Migration support and cutover planning
- Master planning (capital plan, operational impact, schedule and governance)
- Strategic IT planning
- Succession planning
- Staffing assessments
- Leadership and mentoring support
- Consolidation and shared services studies and implementations
- Emergency operations and management studies and consulting
- Grant funding assistance and administration
- Strategic and executive-level planning support
- Organizational and operational assessments
- Continuity of Operations (COOP) and backup center planning / implementation
- Project management support

Radio, wireless and broadband services for mission critical communications

MCP's engineering and consulting services help clients design and deploy reliable, sustainable and value-driven communications systems for land mobile radio systems including analog and digital Project 25, broadband data systems (LTE), wireless paging, and backhaul (microwave, fiber).

- Operational and technical needs assessments
- Project and construction management
- Procurement management
- Conduct training, education and outreach coordination
- FirstNet transition planning
- Design and implementation management including transition and cutover
- Communication facility sites including site acquisition, civil site work, zoning, land use planning, construction and inspections, grounding and lightning protection
- Interoperability and network development
- Spectrum acquisition and FCC licensing
- Propagation studies and radio frequency (RF) system design
- Acceptance testing and validation


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