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All Hazards Preparedness, Planning, Consulting & Recovery Services - HP10-17

Contract No.: HP10-17

Effective Date: November 01, 2017 thru July 31, 2020

ICF Incorporated, LLC

Services Included:

Emergency Planning and Preparedness

• Access and functional needs planning
• Capabilities assessments
• Catastrophic planning
• Concept of operations
• Continuity of operations planning
• Cybersecurity support
• Deliberate planning emergency operations planning
• Emergency management strategic planning
• Energy assurance planning
• Hazard mitigation planning
• Long-term recovery planning
• Pre-disaster recovery planning
• Public health and medical preparedness support
• Regional planning
• Risk assessment and management
• Social media strategy and planning
• Security planning
• Threat, vulnerability, and consequence analysis

Training

• Blended-learning solutions
• Emergency operations center (EOC) operations and management training
• Executive training
• Gaming and simulation
• Incident Command System training
• Instructional systems design
• Micro-learning
• National Incident Management System
• Position- and topic-specific training
• Training curriculum development
• Web-based training

Exercises and After-Action Reviews

• After-action reporting, exercise evaluation, and improvement planning
• Corrective action program management
• Critical infrastructure exercises
• Discussion-based exercises, including tabletops, workshops, and seminars
• Homeland Security Exercise and Evaluation Program–compliant exercises
• Operations-based exercises, including drills, functional, and full-scale exercises
• Critical infrastructure exercises (e.g., energy, public health, transportation, communications)
• Recovery exercises

Emergency Response and Recovery Operations

• Access and functional needs operational support augmentation
• Response and recovery strategic advisory services
• Continuity of operations logistics support
• Crisis action planning
• EOC staffing
• Hospital and healthcare response and recovery operations
• Hurricane and flooding specific response and recovery
• Incident action planning
• Post-incident after-action review support
• Public health and medical response and recovery coordination
• Post-disaster needs assessment
• Rapid needs assessment
• Response and recovery staff augmentation
• Shelter management and repatriation
• Stakeholder communications

Disaster Recovery

• Action plan development including unmet needs analysis
• Application intake
• Appeals and arbitration
• Audit support services
• Community Development Block Grant—Disaster Recovery services
• Damage assessments
• Davis Bacon Economic Development Program design and implementation
• Economic modeling
• Environmental and historic preservation
• Federal Emergency Management Agency (FEMA) Individual Assistance Program
• FEMA Public Assistance Program support and technical assistance
• Financial recovery and reconciliation
• Financial and grant management
• Hazard Mitigation Grant Program development and technical assistance
• Housing Program design and implementation
• Independent cost estimates
• Infrastructure Program design and implementation
• Language access plans
• Program closeout
• Relocation assistance
• Section 3
• Staff augmentation
• Uniform Relocation Act

Resilience and Infrastructure Protection

• Capabilities assessment
• Interagency collaboration
• Interdependency analysis
• Policy development
• Public/private sector partnership
• Regulatory analysis
• Resilience investment planning
• Risk assessment and management
• Risk categorization studies
• Risk mitigation planning
• Security planning
• Threat, vulnerability, and consequence analysis

Program and Organization Management

• Accounting and internal controls
• Benchmarking
• Benefit-cost analysis
• Business process improvement
• Change management
• Compliance and monitoring
• Data analysis/reporting
• Data management and documentation
• Financial management
• Grants management
• Leadership development
• Operations management
• Organizational assessment
• Program evaluation
• Program Management Office establishment and implementation
• Procurement management
• Technical assistance
• Workforce planning

Strategic Communications

• Audience research
• Communication strategy
• Community outreach and engagement
• Content strategy and development
• Crisis communications
• Customer journey mapping
• Digital media
• Direct to consumer
• Earned media
• Information architecture
• Omni-channel media–buying
• Partnership engagement
• Plain language educational materials development
• Promotional materials development
• Public service announcements
• Risk communications
• Translation/adaptation
• Videos
• Web design

Environmental Services

• Air quality analysis and modeling
• Biologists
• Construction monitoring
• Ecosystem management
• Environmental auditing
• Environmental compliance
• Environmental compliance training
• Environmental impact assessment
• Environmental management systems
• FEMA and U.S. Department of Housing and Urban Development environmental compliance
• Floodplain management
• Geospatial analysis, geographic information systems, and drone mapping
• Historic preservation (architectural historians and archaeologists)
• Landscape architecture
• National Environmental Policy Act
• Permitting, compliance monitoring, and mitigation strategy
• Remediation
• Restoration (wetlands, wildlife habitat, rivers, lakes, shorelines, parks, fisheries)
• Sustainability
• Toxicology
• Urban planning
• Water quality, wastewater, water supply

Climate Change Adaptation

• Adaptation and resilience planning
• Climate hazard mapping
• Climate risk communication support climate risk management
• Climate risk screening
• Climate-resilient asset management and financial Climate-resilient infrastructure planning
• Climate vulnerability assessment tracking system development
• Post-disaster climate resilience analysis
• Pre-disaster climate resilience planning
• Stakeholder engagement

Research and Evaluation

• Campaign evaluation
• Cognitive testing
• Data janitor services (data cleansing)
• Data modeling
• Data visualization focus groups
• Geospatial analysis
• Household surveys
• Individual interviews
• Literature reviews
• Logic models
• Media monitoring (digital and traditional)
• Performance measure development
• Performance measure monitoring and visualization
• Process, outcome, and impact evaluation design
• Web usability testing

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