9-1-1 Equipment & Emergency Notification Software & Services

Contractor(s)

AT&T Telecommunications

Products & Services Offered

Range of 911 hardware, software, and services: Plant/CML, ALI/GIS dispatch, call control and mapping software; Positron ALI/GIS dispatch, call control and mapping software; Avaya VOIP servers, gateways and Phone sets; Plant/CML and Positron ANI/ALI controllers; PlantCML's Emergency Notification System (ENS); Plant/CML ORION MobileData; Power AVL dispatch; ORION RMS records management system; Positron Power RMS/Law modular, agency-to-agency records management system; PositronPower MIS PSAP reporting and analysis system; ORION MobileData in-vehicle CAD mapping display/on-board mobile Computer Terminal (MCT); Positron Power MOBILE software; Total Lift PSAP workstation furniture; Plant/CML MagIC data call center collection/management software.

Contractor(s)

CenturyLink.

Products & Services Offered

Plant/CML - VESTA, VESTA Pallas, Patriot & Sentinel CM
Positron - VIPER E9-1-1 CPE; Plant/CML - Orion MapStar & Orion Vela Mapping, AURORA MIS, ARIES CADPositron PowerMAP Mapping & PowerMIS MIS; Plant/CML ENS & Reverse 911; National Power - PowerWare UPS; SpectraCom - NetClock Time Synchronization;
Plant/CML & Positron Training, Managed Services & Extended Software Support

Contractor(s)

Collaborative Fusion

Products & Services Offered

Collaborative Fusion, Inc: CORES Alert Notification System (CORES ANS) offers an innovative solution that facilitates both mass notification and two-way communication at the individual, community, and organizational levels. CORES ANS integrates robust messaging capability with a public-facing subscription system for the immediate delivery of customized alerts to relevant recipients. It supports advanced recipient search and recipient management tools as well as the collection of response data in a meaningful format for intelligent and efficient alert management. CORES ANS additionally provides the unique ability to rapidly deploy personnel and gather advanced accountability data in emergency situations. Delivered as a complete turnkey solution which includes all hardware, software, training, and 24/7/365 support. MIR3, Inc: inEnterprise--the premier solution for enterprises of any size with a global reach and a wide variety of communications needs. inTechCenter--tailored to businesses with interdepartmental needs such as IT, engineering and customer support. in ALertCenter

Contractor(s)

Contact One

Products & Services Offered

Contact One, Inc.: QuickPoint - Dispatch Mapping
Contact One, Inc.: QuickPoint Mobile - in-vehicle mapping
Contact One, Inc.: MapFlex - Dispatch Mapping
Contact One, Inc.: MapFlex Mobile - in-vehicle mapping
Contact One, Inc.: MapSAG - GIS Data Management System
Contact One, Inc.: SimpleCell - GIS Cell Tower Maintenance
Contact One, Inc.: 911 MapBook - GIS Map book production
Contact One, Inc.: 9-1-1 GIS Consulting -- GIS Mapping Services
Contact One, Inc.: Senior 9-1-1 GIS Specialist - GIS Mapping Services
Contact One, Inc.:9-1-1 GIS Specialist - GIS Mapping Services
Contact One, Inc.:Mapping Services Specialist - GIS Mapping Services
Contact One, Inc.:Detailed Map Audit - GIS Mapping Services
Contact One, Inc.:ArcGIS Server/SDE Set Up - GIS Mapping Services
Contact One, Inc.:Cartography and Cache Building - GIS Mapping Services
Contact One, Inc.:Support Costs - Non-contracted or non-covered - extra support
Contact One, Inc.:Software Development Services - custom development

Contractor(s)

Dynamic Instruments

Products & Services Offered

PRODUCTS: VoiceVault Digital Recorder 4-48 Channels; Reliant Digital Recorder 8-192 channels; Quality Assurance Evaluation and Report Software. SERVICES: Preventive and corrective maintenance for digital voice logging recorder from Dynamic Instruments and DSS Corporation; Installation and relocation of recording equipment; User, Administrative and Technical training for recorders Annual Recorder Maintenance Contracts

Contractor(s)

Emergency CallWorx

Products & Services Offered

CallStation® The NG9-1-1 call taking and mapping system by Emergency
CallWorx is VoIP based with a legacy CAMA interface, Next Generation
9-1-1 compliance and a messaging platform with consolidated Emergency
and Administrative call taking served by NENA compliant standard E9-1-1
telephony. Browser based Mapped ALI can be added if needed at no
additional charge except necessary professional services. DispatchStation (CAD) can be added to those sites that need or may be considering an upgrade for a totally integrated solution.AdminiStation® is a web based access
capability used by system managers, maintenance staff, supervisors or
other authorized personnel to facilitate the set-up, configuration and ongoing
management of each agency, PSAP or regional network as
required.
WebAccessory® is a web based access capability used by system
managers, maintenance staff, supervisors, remote locations or precincts,
mobile users or other authorized personnel to view real time call data,
reports, generate messaging or events and other functions from remote
locations with authorized access. If DispatchStation is used, current
incident data is also available to all remote users. If authorized, Incidents
may also be created from remote locations. .DispatchStation® is our premier offering and provides centers with thetotal capability of the standard CallStation (NG9-1-1 and Mapping) andcombines that with integrated dispatch capability found in many standardCAD systems. Call Taking and Dispatch is available directly from the Mapwith the support of traditional 9-1-1, NG9-1-1, Mapped ALI, CAD featuresand reporting in one smooth never before seen work flow. Each of theprimary options are scalable and offered in a Hosted networkedenvironment or locally installed in a more traditional configuration with thesame software release and feature set. Also provided withAdminiStation® and WebAccessory®.

Contractor(s)

FatPot Technologies

Products & Services Offered

FATPOT PortalONE™ and peer intelligence™ products provide the full range of first responder software solutions from basic Mobile all the way to full Records Management and regional AVL/navigation.FATPOT peer intelligence™ allows agencies to automate notification processes by interfacing to modern technologies such as e-mail, SMS, and Twitter as well as supporting standard paging and station notification systems. FATPOT fusion™ products also support direct system integrations between CAD, AVL, and RMS systems from different vendors allowing neighboring agencies to seamlessly share data and electronically notify each other for large events.

Contractor(s)

GeoComm

Products & Services Offered

GeoLynx 9-1-1 Dispatch GIS
GeoLynx AVL Automatic Vehicle Location Extension (add-on to GeoLynx 9-1-1) - RF System
GeoLynx AVL Automatic Vehicle Location Extension (add-on to GeoLynx 9-1-1) - IP System
GeoLynx Mobile Response GIS
GeoLynx 9-1-1 Server (Single Quad Core Server and SQL Server Express - not provided)
GeoLynx 9-1-1 Server (Dual Quad Core Server and SQL Server Express or SQL Server Standard - not provided)
GeoLynx 9-1-1 Server Dispatch Add-on Module
GeoLynx 9-1-1 Server AVL Add-on Module GeoLynx ENS Emergency Notification (add-on to GeoLynx 9-1-1)
GeoLynx 9-1-1 Server ENS Add-on Module (local and remote dialing/not including hardware)
GeoLynx 9-1-1 Server ENS Add-on Module (hybrid dialing/not including hardware)
GeoLynx Sync Interoperable Replication and Propagation
GeoLynx 9-1-1 Server Stats Add-on Module
GeoLynx DMS E9-1-1 GIS Data Management
GeoLynx CrimeAnalyst GIS Crime Intelligence Extension (Single Use Licenses)
GeoLynx CrimeAnalyst GIS Crime Intelligence Extension (Concurrent Use Licenses)

Contractor(s)

Hitech Systems

Products & Services Offered

Emergency CallWorx is VoIP based with a legacy CAMA interface, Next Generation 9-1-1 compliance and a messaging platform with consolidated Emergency and Administrative call taking served by NENA compliant standard E9-1-1 telephony. Browser based Mapped ALI can be added if needed at no additional charge except necessary professional services. AdminiStation® is a web based access capability used by system managers, maintenance staff, supervisors or other authorized personnel to facilitate the set-up, configuration and on-going management of each agency, PSAP or regional network as required.
WebAccessory® is a web based access capability used by system managers, maintenance staff, supervisors, remote locations or precincts, mobile users or other authorized personnel to view real time call data, reports, generate messaging or events and other functions from remote locations with authorized access. If DispatchStation is used, current incident data is also available to all remote users. If authorized, Incidents may also be created from remote locations via WebAccessory. Our architecture also allows us to provide our fully scalable SafetyNet CAD in both hosted and stand-alone environments. The advantages are numerous and revolutionary in the public safety industry.
In addition to Hitech's feature rich core of public safety solutions, Hitech encompasses a broad range of applications and services that support interoperability and NG requirements between other vendor disparate systems. We excel in areas that are often weaknesses of our competitors, specifically:
• Interface Development
• Data Integration and Sharing
• Data Conversion
• Customer Support
Hitech's public safety solutions software includes the following:
• SafetyNet CAD
• SafetyNet Web Services
• SafetyNet Mapping ( Wireless Phase 1,2 compliant CAD mapping)
• SafetyNet Mobile Client (MDC/T software)
• SafetyNet Mobile Mapping
• SafetyNet RMS
• SafetyNet eReporting
• SafetyNet AVL (Automated Vehicle Location system)
• SafetyNet EZReports (Management and System(s) Statistical Data package

Contractor(s)

InterAct Public Safety Systems

Products & Services Offered

InterActCAD: Computer-Aided Dispatch
InterActCADtng: Next Generation Computer-Aided Dispatch
InterActCADweb: Web-based Computer-Aided Dispatch
InterActCADpwc: Public Access Server Module
InterActGIS: Geographic Information System (Mapping)
InterActCIS: NCIC Query Module
InterActAVL: Automatic Vehicle Location
InterActMobile: In-vehicle dispatch with in-car mapping
InterActPocketCop: Mobile Data Computer for Handheld Devices
InterActInfoserver
InterActLaw: Law Enforcement Records Management System
InterActFire: Fire Records Management System
InterActJail: Jail Records Management System
InterActMIS: Management Information System

Contractor(s)

Jefferson Associates

Products & Services Offered

Professional/Consulting Services 1. Business Solutions Planning 2. Requirments Collection and Validation 3. Independent Verification and Validation Services 4. Project Management 5. Application Maintenance and Support 6. Business Intelligence/Data Warehouse 7. Technology Migration 8. Information Technology Assessment and Planning 8. Information Technology Assessment and Planning 9. Call Center Consulting Services

Contractor(s)

MCM Technology

Products & Services Offered

MCM Technology, LLC: Application Software used for mission-critical equipment life-cycle management.

Contractor(s)

MicroDATA GIS

Products & Services Offered

microDATA has included the necessary common off the shelf equipment sold for our IP-based telephony, mapped ALI, and GIS data management software solutions. Because our solution is built to adhere to NENA i3 published standards we do not require customers to purchase proprietary hardware. The equipment listed below is our recommended equipment purchase. If an end-user can utilize other existing equipment contracts to purchase per microDATA specification they are encouraged to do so.
Equipment included in Form D:
a. APC Equipment racks and peripherals,
b. Lacie network attached storage device,
c. APC Equipment Rack UPS
d. APC Workstation UPS,
e. Dell workstations,
f. Dell laptops,
g. Dell monitors,
h. Plantronics headsets/cables,
i. AudioCodes TDM-IP gateways,
j. Aculab SS7 gateways,
k. APC Ethernet switches,
l. KVM switches,
m. KVM extenders,
n. Cisco routers,
o. ASA internet firewall,
p. Windows Operating System,
q. SQL server 2008 software,
r. Sophos Anti-virus software,
s. Kiwi Syslog system software t. Solarwinds system alarm software
u. ESRI ArcGIS ArcEditor and Spatial Analyst for use with microDATA

Contractor(s)

microDATA GIS

Products & Services Offered

microDATA is offering the following software to H-GAC members:
1. xSwitch – microDATA's 100% digital soft-switch with built in ACD.
2. xT911 – microDATA's 9-1-1 call taker application. Can be installed on
a PC workstation or laptop. Includes follow-me settings to enable call
takers to log-into the network from anywhere as long as they have the
proper credentials.
3. xTPhone – microDATA's back-up SIP phone with ANI/ALI display.
Can serve as stand-alone answering position or as a back-up to xT911.
4. xBannerBoard – microDATA's web-based system dashboard display
software.
5. xMIS – microDATA's web-based MIS reporting software.
6. xTrakker – microDATA's Mapped ALI software that is integrated with
xSwitch/xT911. Built on ESRI ArcGIS 10. Works with multiple ESRI
platforms including Enterprise SDE, Workgroup SDE, Desktop SDE
and file geodatabase.
7. xCAD – microDATA's middleware software that enables the xTrakker
map to display CAD events. xCAD is required for any customer
wanting to connect a CAD system to xTrakker.
8. xAVL - microDATA's middleware software which enables AVL events
to display in xTrakker.
9. xLocator – microDATA's xLocator is CAD integration option to be
sold with xCAD for address validation performed through direct access
to GIS data-no need to use CAD geofile.
10. xAdmin – administrator's software application for user and settings
administration.
11. x9GIS – microDATA's GIS data management software built on ESRI
ArcGIS 10. Enables users to maintain GIS data (road centerlines,
wireless, sites, etc.).
12. x9Collector – microDATA's GIS data field collection software.

microDATA will provide project management, equipment staging, installation, system cut-over support, training, and as-built documentation services for our IPbased call handling , integrated mapped-ALI, and GIS data management solutions.

Contractor(s)

Modular Communication Systems

Products & Services Offered

911 equipment, including fixed/portable PSAP workstation/terminal equipment; related hard-wired/wireless telephone equipment; servers, mobile data terminal equipment; controllers, routers, recorders,fiber optic cables, etcetera We provide all of thia except mobile data terminal equipment, telephone instruments and fiber optic cables. The Ultracom system provides records management. We provide a mapping viewer for a customer furnished map. We provide a NENA complianr interface to a customer furnished CAD system. We provide ID, ANI/ALI

Contractor(s)

National Public Safety Solutions (NPSS)

Products & Services Offered

NPSS provides NENA Security for Next Generation 9-1-1 (NG-SEC) compliant monitoring and managed services for ESInet routers, ESInet firewalls, ESInet session border controllers, and E9-1-1 or NG9-1-1 Call Taking Systems.

Contractor(s)

Power Associates

Products & Services Offered

Uninterruptible Power Supply Systems and Acillary Surge Suppression, Distribution, Monitoring and Management Equipment.

Contractor(s)

Rave Wireless

Products & Services Offered

Rave Wireless Inc.: Supplemental ALI, GIS, and Communications Software

Contractor(s)

Solacom Technologies

Products & Services Offered

Solacom Technologies, Inc: Emergency Services Platform ("ESP"); broad category, includes:
* Guardian Next Generation ANI/ALI Controller ("Guardian")
* Emergency Services Routing Proxy with Legacy Network Gateway (ESRP/LNG)
* Emergency Gateway ("EG")
* Fault Tolerant Application Servers
* Call Taker Workstation
* Commercial Off The Shelf (COTS) ancillaries required to provide the full solution
* Emergency Services Routing Proxy and Legacy Network Gateway Application Software (per port)
* Policy Routing Function Application (PRF) Software (per port)
* Legacy Location Information Server ("LLIS") Application Software (per port)
* Guardian ANI/ALI Controller Application Software
* Guardian Operator Position License and Software
* 3rd Party Vendor Software, for example: Microsoft Windows for Guardian Positions Solacom Technologies, Inc: Emergency Services Platform ("ESP"); broad category, includes:
* Installation Services
* Training Services
* Remote Technical Support
* System Staging
* Warranty Services

Contractor(s)

Tiburon

Products & Services Offered

Tiburon, Inc.: DispatchNow Hosted CAD Tiburon, Inc.: DispatchNow Hosted CAD, DispatchNow Hosetd Mobile, DispatchNow Traditional CAD, DispatchNow Traditional Mobile, IQResponse CAD, IQResponse Mobile, IQResponse Law, IQResponse Fire, IQResponse Jail.
Tiburon, Inc: Training, Installation, Project Management, Maintenance and Support

Xybix Ergopower Consoles- Dispatch Center